We start with a personal consultation call to understand your business, locations, and goals. Then our team handles all setup—phone numbers, Maya training, workflow configuration, and team training. You'll have a dedicated onboarding specialist guiding you through the first 30 days. White-glove from day one.

Enterprise support means 4-8 hour response times during business hours (M-F) from a dedicated team that knows your account. You get priority on feature requests, early access to new features, and quarterly business reviews. For even faster response (2 hours) and strategic guidance, add the Dedicated Account Manager service for $999/month.

Absolutely. Enterprise supports up to 5 locations or brands under one account. Each gets its own phone number, Maya personality, and custom workflows. You manage everything from one unified dashboard with location-specific analytics. Need more than 5? We can accommodate with custom pricing.

These services are only available to Enterprise members—they're not sold separately. Think of them as investment opportunities to accelerate your growth. Want a custom website? Done-for-you campaigns? Strategic SEO? As an Enterprise member, you have access to our agency-level services at preferred pricing. Each service is quoted based on scope, and we only take on projects where we know we can deliver exceptional results.

We'll proactively reach out when you hit 80% of any limit to discuss your options. You can add capacity through our Add-Ons marketplace (+500 minutes for $149/mo, +50 leads for $99/mo, etc.) or we can create a custom package that better fits your needs. Enterprise clients never get cut off—we work with you to ensure continuity.

Enterprise is month-to-month like all our plans—no long-term contract required. That said, we invest significant resources in your onboarding and success, so we look for partners committed to growth. Most Enterprise clients stay for years because the ROI speaks for itself.