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High-value aesthetic services that demand a luxury customer experience.
consumers consider phone calls important for communicating with businesses[1]
TransUnion, 2024 · Survey of 1,556 US adult mobile owners (±2.5pts).
of consumers say they’d be more likely to answer a call if they knew who was calling[2]
Hiya, 2024 · Report context is caller-ID / spam; base of 12,000+ consumers.
text-message reminders cut appointment no-shows from 38.1% to 23.5% in a randomized trial[3]
Wachtel et al., in PMC, 2016 · Randomized trial; small (n=169), pediatric clinic.
Sources
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